UK marketplace selling
Made Easy

Enter and expand into the UK market with Arcade’s fully managed marketplace solution.

Ecommerce
Opportunity

The United Kingdom has the most advanced and most profitable e-commerce market in Europe the size of which is estimated at $280.55 billion in 2024.

$750 Billion

The UK ecommerce market is expected to reach $750.80 billion by 2029.

$85 Billion

The UK Fashion ecommerce market is expected to reach $85.51 billion by 2029.

We are living in a Marketplace Economy

Marketplaces accounted for 57% of all global online retail sales in 2019.

This figure is expected to rise to 65% by 2025.

The Problem
Selling cross-border on marketplaces is resource-intensive and is
layered with operational complexities.
01

Establishing contracts with each marketplace.

Creating a store for your company to sell your products on marketplaces around the world requires you to establish terms and legal contracts with those marketplaces. That also requires having a UK entity and doing the financial reconciliation each month.

02

Technically integrating to each sales channel through an API.

Once you have established a contract with a marketplace, you will need to technically integrate your real-time inventory catalogue with their seller API. As different marketplaces will have different technical infrastructures, you will need to create several integrations.
03

Providing automated data management, localised content and customer service.

When you are set up and ready to sell on marketplaces, you will need to automate your processes; as well as ensure that your listings are localised.

04

Managing cross-border shipments and returns.

As you will be selling on marketplaces internationally, you will be shipping cross-border. This requires different processes than domestic shipments such as tariffs and documentation. In addition, you will need to manage returns if the buyer is unsatisfied with their purchase.

05

Managing payments and multiple currencies.

Different countries have different currencies and buyers have varying preferences of how to pay. It’s important to manage all of these and consider the exchange rate implications.

06

Managing local taxes and other legal compliances.

Each country will have its own tax regulations and legal requirements for selling into the country. It’s important to understand the laws in the countries you wish to sell into as you could find yourself in legal trouble should you misinterpret these guidelines.
The Solution

Arcade act as the merchant of record to enable your cross-border trade strategy in the UK.

UK Strategy

Fulfilment

Returns

Localised Designs

Localised Content

Marketplaces Integration

Customer Service

Compliance

The Arcade solution incorporates D2C fulfilment

Arcade has the ability to import your products into the UK and through our sister company, Warehow, which can receive, store, pick, pack and despatch your items as well as handling customer returns.

Arcade is a fully managed, merchant of record solution, that incorporates marketplace integration, store management, financial reconciliation and fulfilment where needed.

Exporting Is Great

We Are Pentagon Group is proud to have partnered with the Exporting Is Great initiative. This offers us confidence in ensuring cross-border success for our clients in a post-Brexit environment.

ISO27001

We Are Pentagon Group has been ISO27001 accredited for three years. This is the gold standard for information security management. Clients trust us to manage their data and that of their customers.

Our Marketplaces

Arcade takes care of the importing, tax, compliance, registration, payment, and financial reconciliation issues on behalf of global brands and retailers selling into the UK.

Our technology integrates with marketplaces including:

eBay
SecretSales_Logotype_final_black-2
Sell on Fruugo

Working with Arcade has been a simple process and has made it easier to work with new retail partners. Our years of working with them has led to mutual success working with a good team of people.

Daniel Walton
CEO of Olpro

Marketplace Success Factors

Our experts have over a decade’s experience in trading and working closely with online
marketplaces. We know what it takes to be successful on marketplaces.
01

Integration

Our technology integrates directly with the marketplaces and offers unmatched speed to market.

02

Product Data

Our data optimisation teams are responsible for enriching the data to fit the requirements of each marketplace.

03

Engagement

Our customer service team takes away the complexity of managing queries and complaints.

04

Marketing

Our marketing reflects shopping events during the year, local seasons, and market conditions on the ground.

05

Product Mix

Our wide product mix enhances customer choice and presents us opportunities to up-sell your products.

06

Partnership Insights

Our established partnerships with marketplaces provide us with expert insight to dominate your category.

Arcade does all the heavy lifting on behalf on brands and retailers to enable a streamlined path to marketplace growth.