Cross-Border Trade
in the UK Made Easy

Grow your online sales quickly and simply in the UK with Arcade’s fully-managed cross-border marketplace solution.

Fully-managed solution; from digital to physical

Through our warehouses in Derbyshire, we have the ability to import, receive, store, pick and pack your products, as well as handle customer returns.

This fully-managed solution, from marketplace integration, to distribution and returns; offers trouble-free expansion into the UK.

Online Marketplaces
in the UK

The Problem
Selling on online marketplaces in the UK is resource-intensive and is layered with operational complexities.

Established contracts with each marketplace

Creating a store for your company to sell your products on marketplaces in the UK requires established terms and legal contracts with those marketplaces. The varying laws and regulations in the United Kingdom can make this challenging to navigate.

Technically integrating to each sales channel through an API.

Once you have established a contract with a marketplace, you will need to technically integrate your real-time inventory catalogue with their seller API. As different marketplaces will have different technical infrastructures, you will need to create several integrations.

Providing automated data management, localised content and customer service

When you are set up and ready to sell on marketplaces in the UK, you will need to automate your processes; as well as ensure that your listings are localised and that your customer service team can offer support in the buyer’s local language.


Managing cross-border shipments and returns in the UK

As you will be selling on marketplaces in the UK, you will be shipping cross-border. This requires different processes than domestic shipping, such as tariffs and documentation. In addition, you will need to manage returns if the buyer is unsatisfied with their purchase.


Managing payments and different currencies

The United Kingdom has its own currency, and buyers have varying preferences of how to pay. For example, British consumers may prefer to pay with the ‘Buy Now Pay Later’ (BNPL) payment method. So it’s essential to manage all these and consider the exchange rate implications.


Managing local taxes and other legal compliances.

Each country will have its own tax regulations and legal requirements for selling into the country. It’s important to understand the laws in the countries you wish to sell into as you could find yourself in legal trouble should you misinterpret these guidelines.

Importing in the UK after Brexit has become more

challenging as European and international retailers navigate changes in logistics, compliance,

tariffs and documentation. That’s where Arcade Retail comes in.

The Solution

Arcade Retail acts as the merchant of record to enable your cross-border trade strategy in the United Kingdom

and sell successfully on global and local marketplace channels.

Cross-Border Trade Strategy

Local Fulfillment

Local Returns

Localised Designs

Localised Content

Marketplaces Integration

Customer Service


Exporting Is Great

We Are Pentagon Group is proud to have partnered with the Exporting Is Great initiative. This offers us confidence in ensuring cross-border success for our clients in a post-Brexit environment.


We Are Pentagon Group has been ISO27001 accredited for three years. This is the gold standard for information security management. Clients trust us to manage their data and that of their customers.

Our Marketplaces
Our established relationships with global and local marketplaces allow us to secure the best commercial terms and provide expert insight into local consumer behaviour and expectations – helping you sell the right products in the United Kingdom.

Our technology integrates with marketplaces including:

Sell on Amazon
Sell on Lazada
Sell on Zalando
Sell on Rakuten
Sell on Afound
Sell on Myntra
Sell on AliExpress
Sell on
Sell on
Sell on Cdiscount
Sell on Coupang
Sell on FashionUP
Sell on Fruugo
Sell on Go Sport
Sell on FNAC Darty
Sell on La Redoute
Sell on Newegg
Sell on Qoo10
Sell on Shopee
Sell on Spartoo
Sell on SportChek
Sell on Trademe
Sell on Wish
Sell on Privalia
Sell on
Sell on Yahoo! Japan

Trusted by the UK's leading brands.

As a market-leading service and technology provider, we are proud to have more than a
decade’s experience working with some of the UK’s biggest brands and retailers.

“The Arcade commercial model is shared success, which means they believe in themselves and are always looking to drive Sports Direct into new marketplaces."

Niall Sutherland
Frasers Group

Marketplace Success Factors

Our experts have over a decade’s experience in trading and working closely with online
marketplaces. We know what it takes to be successful on marketplaces.


Our technology integrates directly with online marketplaces and offers unmatched speed-to-market.

Product Data

Our product descriptions are relevant and speak to the language and needs of the UK ecommerce market.


Our customer service network allows us to respond to queries in their local language and time zone.



Our marketing reflects shopping events during the year, local seasons, and market conditions on the ground.


Product Mix

Our wide product mix enhances customer choice and presents us opportunities to up-sell your products.


Partnership Insights

Our established partnerships with global marketplaces provide us with expert insight to dominate your category.

Arcade exists to remove the complexities of expansion into the UK for international brands, retailers and wholesalers.